New Customers
Get assistance finding a plan and ordering new Hughesnet service
Hughesnet Customer Service
Need support? Our customer service team is happy to help.
Hughesnet Plans
Hughesnet’s fast, reliable satellite internet plans are available to customers across America.
Elite
Up to 100 Mbps**$
64.99*/mo*Monthly Fee reflects the applied $5 savings for ACH enrollment. Enroll before the 2nd billing cycle for continued savings. Service plan availability varies based on geographical area. 24-month commitment required.
See offer details
Save $25/month for 12 months!^
Unlimited Standard Data1
200 GB Priority Data
Select
Up to 50 Mbps**$
49.99*/mo*Monthly Fee reflects the applied $5 savings for ACH enrollment. Enroll before the 2nd billing cycle for continued savings. Service plan availability varies based on geographical area. 24-month commitment required.
See offer details
Save $25/month for 12 months!^
Unlimited Standard Data1
100 GB Priority Data
Frequently Asked Questions
How do I talk to a human at Hughesnet?
Talk to a Hughesnet customer service agent by calling 1-866-347-3292. You can also visit the Hughesnet support page to communicate with customer support via live chat.
What are common Hughesnet issues and troubleshooting tips?
Because Hughesnet is a satellite internet service, bad weather or obstructions to your satellite dish may cause connectivity issues. Problems may also arise from going over your data allotment or missing a payment. If none of the following troubleshooting tips help, contact Hughesnet support at 1-(866)-347-3292.
Reset your modem
Check weather conditions
Check your satellite dish for debris
Check your last bill payment
Check your data usage
How can I reach Hughesnet customer service?
Contact Hughesnet internet customer service by calling 1-(866)-347-3292.
What should I do if I'm experiencing issues with my Hughesnet service?
If you’re experiencing connectivity issues with your Hughesnet service, we’d recommend resetting your modem, checking your satellite dish, or seeing if there’s bad weather clouding your connection. If you’re still experiencing issues, call our customer support team at 1-866-347-3292 to troubleshoot other potential issues.
Broadband Labels
As of April 10th, 2024, the FCC requires all internet service providers to provide broadband labels for home internet service plans. The broadband labels are intended to help consumers find the best plan for their needs. We value transparency and are happy to provide details regarding our service plans' data, speeds, and fees. Please note that service plan availability is geographically dependent. Not all service plans are available to all consumers.
