Hughesnet Customer Service

Need support? Our customer service team is happy to help.

New Customers

Get assistance finding a plan and ordering new Hughesnet service

Existing Customers

Change your plan, troubleshoot technical issues, move your service, and ask questions about your Hughesnet internet.

Happy customer service representative ready to help.

Hughesnet Internet Support

The Hughesnet customer support team is available 24/7 to help with any questions you may have about your Hughesnet internet service.

Frequently Asked Questions

How do I talk to a human at Hughesnet?

Talk to a Hughesnet customer service agent by calling 1-866-347-3292. You can also visit the Hughesnet support page to communicate with customer support via live chat.

What are common Hughesnet issues and troubleshooting tips?

Because Hughesnet is a satellite internet service, bad weather or obstructions to your satellite dish may cause connectivity issues. Problems may also arise from going over your data allotment or missing a payment. If none of the following troubleshooting tips help, contact Hughesnet support at 1-(866)-347-3292.

  • Reset your modem

  • Check weather conditions

  • Check your satellite dish for debris 

  • Check your last bill payment

  • Check your data usage

How can I reach Hughesnet customer service?

Contact Hughesnet internet customer service by calling 1-(866)-347-3292.

What should I do if I'm experiencing issues with my Hughesnet service?

If you’re experiencing connectivity issues with your Hughesnet service, we’d recommend resetting your modem, checking your satellite dish, or seeing if there’s bad weather clouding your connection. If you’re still experiencing issues, call our customer support team at 1-866-347-3292 to troubleshoot other potential issues.

Broadband Labels

As of April 10th, 2024, the FCC requires all internet service providers to provide broadband labels for home internet service plans. The broadband labels are intended to help consumers find the best plan for their needs. We value transparency and are happy to provide details regarding our service plans' data, speeds, and fees. Please note that service plan availability is geographically dependent. Not all service plans are available to all consumers.